GENEVA–Finding the right physician can be challenging. There are so many important questions and factors to consider, such as whether the doctor has specialized experience, whether the physician has a comfortable bedside manner, and whether the medical practice accepts your insurance.
“The first step is knowing what questions to ask,” says Lisa Walker, a physician referral specialist for Delnor Hospital. “One of the most important questions relates to professional qualifications. This includes asking about the physician’s educational background, board certifications, fellowships, memberships in professional associations, and hospital affiliations.”
Other critical factors, according to Walker, include a convenient location, compatible hours and timely and professional responses to phone calls. Determine in advance what the costs are for office visits and phone consultations and who covers for the doctor when he is unavailable. It’s also important to find a doctor who accepts your health plan.
There are a number of ways to find a physician. Many people ask family and friends. There also are online and telephone-based physician referral services available, such as Delnor’s Physician Finder.
“We offer a very personalized way to help individuals find a physician,” Walker said. “We take the time with callers to help them make informed decisions by providing a wide range of information about the more than 400 doctors on the medical staff at Delnor. Based on the individual’s needs, we help them find the physician who matches up with what they’re looking for.”
Walker said Physician Finder can provide detailed information about doctors’ medical specialty, educational background, special credentials, medical practice philosophy, locations and office hours. The service even has up-to-date information about the insurance and managed care plans they accept.
For more information or a physician referral, please call the hospital’s Physician Finder and Information Service at (630) 208-3993 or visit www.delnor.com.