Letter: A Christmas blessing

By on January 7, 2010

2009 has been a struggle for many, and I am certainly looking forward to a great 2010. With the new year upon us, I would like to express my sincere gratitude to Al Negri, Elburn’s Jewel store director, for his compassion and assistance on the morning of Christmas Eve.

In the midst of a power outage and many other crises happening that busy morning, I was loading my groceries and discovered my car key was missing. I searched the store and was just standing there wondering how I was going to get to my job and how in the world I lost my key.

I must have looked quite perplexed as I was approached by a very kind store employee offering his assistance. He didn’t hesitate to offer a ride to get my spare keys and quickly found another nice Jewel employee that responded right away.

I found this act of kindness and generosity way beyond the call of good customer service. I later received a call from Jewel that my key was found. I asked the name of the very kind man (Jewel employee) and was told he was Al, the store manager.

I visit Jewel regularly and have been treated well by many Jewel employees, but this was my first opportunity to meet Mr. Negri. This true act of kindness made for a very special Christmas this year. I am sure that many others besides me have had a tough year, but I am so grateful for the wonderful people, like Al, who have made this year brighter.

Thank you so much, and happy new year.

JoAnn Colby

About Elburn Herald

The Elburn Herald has been serving the Kaneland communities since 1908. To reach our editor, Keith Beebe, email info@elburnherald.com, or call (630) 365-6446, ext. 105. To reach our owner/publisher, Ryan Wells, email RyanWells@elburnherald.com, or call (630) 365-6446, ext. 107.

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